find a way forward
with their problems
We have put together a page on support available for cost-of-living issues – please click here.
We exist to help people find a way forward, whoever they are, whatever their problem.
We're easy to access
Over the last 12 months 80% of the people who called us got their call answered by our team with an average waiting time of just a couple of minutes.
Dedicated team
Over 70 volunteers and a small staff team provide support Monday-Friday to hundreds of people in Wokingham Borough. In 2021 & 2022 we helped 1 in 10 households!
We're focused on you
You can get help through our One Front Door/Adviceline, pre-booked appointments via our Wokingham Town Centre office, Woodley Town Centre office or drop by our new Mobile Advice Unit across the Borough
Where you can find our Mobile Advice Unit
We provide free, confidential and impartial advice, information and support to anyone living or working in Wokingham Borough.
Our support covers a range of areas including issues with welfare benefits, debt, housing, employment law, consumer and much more.
What we say is if you’re struggling to find a way forward with your situation, give us a call and we can see how we can help.
All of our advice, information and support is free to clients and there is no charge. Our services are funded through a range of grant funders. Our main funder is Wokingham Borough Council who commission us to provide free, independent and impartial advice to the borough.
The only fee-paying service we provide is Mental Health First Aid training which is mainly pitched at other organisations, and any surplus helps to fund out advice services
We cover all 17 town and parish council areas of Wokingham Borough – they include:
- Remenham
- Wargrave
- Charvil
- Twyford
- Ruscombe
- Sonning
- Woodley
- Hurst
- Earley
- Winnersh
- Wokingham
- Arborfield & Newland
- Shinfield
- Swallowfield
- Barkham
- Finchampstead
- Wokingham Without
Our work in numbers throughout 2022:
We're proud to be part of the Hardship Alliance of four charities and Wokingham Borough Council working to tackle poverty in Wokingham Borough.
